Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. If you have extra questions about this answer, please click "Comment". If the answer is helpful, please click "Accept Answer" and kindly upvote it. Internet or networks address: MicrosoftOffice16_Data:orgid:user portal.On the next screen, select "Windows Credentials", click "Add a generic credential", enter the following information into the new window and then click "OK":.Open Control Panel, view by "Large Icons", click on the icon labeled "Credential Manager".In order to eliminate this factor, would you mind having a go by manually deleting the roaming profile while logged on and see if restarting Outlook will make the password prompt reappear?īesides, I'd recommend try manually saving the Office 365 credential into the Windows Credential Manager and see if it can help: If the test is successful, click Next and Finish and then open Outlook to see if the problem persists. Now click Test Account Settings and according the result proceed as follows. This only happens to Office365 mailboxes.Ĭonsidering that the removed roaming appdata has no impact on non-office365 mailboxes, I assume that the roaming profiles might not be the cause for this issue. At the 'Change Account' window, type your password and check the Remember password box. Usually all Outlook settings are saved in Roaming Appdata and this password prompt never comes back when we setup a non-Office365 as a testcase. We are using Roaming Profiles and Folder Redirection for Documents and Downloads only at the moment. Is there a special folder that stores this information? Maybe some settings are saved in a location that gets deleted after logging off. This only happens to Office365 mailboxes. Control panel/ Credential Manager/ Windows Credentials (Not Web Credentials) Find the problem email account in the list and click on the little drop down arrow to the right Now click edit and change or retype your password. Step 3: Select your Exchange account and click on Change. Step 2: In the Info tab, expand Account Settings and select Account Settings. Usually all Outlook settings are saved in Roaming Appdata and this password prompt never comes back when we setup a non-Office365 as a testcase. Step 1: Click on the File menu at the top. This might have something to do with the fact that Roaming Profiles are removed from the RDS host once a user logs off. When they enter the password Outlook connects but after logging off and logging on again this same password prompt always comes back. They are using an on-premise Remote Desktop Server 2019 with Microsoft Office 365 installed on it.Įvery time a user logs on and starts Outlook, the system asks for the Office365 password for the user's mailbox shown in an actual Office365 logon screen. Hi, one of our clients has an Office365 tenant with all mailboxes also hosted on Office365.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |